A cloud PBX that connects your team from anywhere
Replace legacy hardware with full enterprise telephony delivered over the internet — at lower cost.
Smart routing · CRM integration · WhatsApp Business
High maintenance cost of legacy PBX
Difficulty supporting remote and multi-branch teams
Limited routing and IVR features
No integration with modern apps
Requirements study & on-site assessment
Engineering design & layouts
Supply of certified original equipment
Professional installation & cabling
Programming, configuration & integration
Testing, commissioning & handover
Client team training
Technical support & periodic maintenance
No On-Premise Servers
Fully cloud, with automatic updates and 24/7 support.
Mobile & Desktop Apps
Answer business calls from any device, anywhere.
Smart IVR & Routing
Professional greetings and precise routing per department.
Recording & Reports
Detailed reports on call volume, durations, and performance.
Unified Numbers Across Branches
One number for all branches with automatic distribution.
Enterprise-Grade Security
Encrypted calls and data protection per international standards.
One Step from Start
Want a Cloud PBX solution tailored to your project?
Our team helps you study requirements, pick the right tech, and deliver the solution from supply to commissioning and training.
Complete cloud PBX & call-center system — live in 24 hours
Atheer is Ibtikar's productised cloud platform for PBX and contact centers. Everything your business needs — auto-attendant, intelligent routing, recording, analytics — in one ready platform with zero on-prem hardware.
- Live in 24 hours
- Zero on-prem servers
- Automated backup & monitoring
- Direct Saudi support
Top system capabilities
AI voice agent
Natural Saudi-accent virtual agent running 24/7 — answers, books appointments, and handles calls even outside business hours.
Works with desk phones
Supports Yealink, Grandstream and Cisco SIP desk phones — or the Atheer Web / mobile app directly.
Full-feature contact center
Smart queues, live wallboard, recording, KPIs, and per-agent analytics — built for clinics, hotels, sales teams, and support.
Multi-level IVR & voice broadcasts
Professional auto-attendant, voice menus, automated voice broadcasts, and routing by department, language, and hours.
PSTN gateway & local numbers
Connect your local Saudi numbers (920 — 011), route international calls easily, plus your own private company subdomain.
Automated backup & monitoring
Cloud infrastructure live in 24 hours, with automated backups and 24/7 system monitoring — no servers to buy.
Three plans — what makes each different
Plans differ by the level of professional tooling (queues, analytics, PSTN, integrations) and team size they fit. Compare and subscribe directly from the platform.
Basic
For startups & small sales teams
- Basic IVR auto-attendant
- Core call recording
- Live reports
- Atheer Web + mobile SIP app
- Voicemail
Pro
Most popular — for growing teams
- Everything in Basic
- Customer service queues (ACD)
- Live agent wallboard
- Ring groups & advanced business hours
- Multi-level user permissions
- Per-agent KPI reports
- Automated backup
Premium
For large centers, hospitality & healthcare
- Everything in Pro
- Private company subdomain
- PSTN gateway & local numbers
- QR device provisioning
- CRM integration & BI analytics
- Auto Dialer for outbound campaigns
- Advanced recording with extended storage
- AI call credits support
Large contact center or custom needs? Atheer offers a Custom plan — talk to us.
Use Cases
Where Is This Solution Used?
We tailor the solution to each sector based on real day-to-day operational requirements.
SMBs
Tailored for this sector
Multi-branch enterprises
Tailored for this sector
Remote teams
Tailored for this sector
Clinics & professional offices
Tailored for this sector
Thoughtful integrations with the systems you already use — so everything works together seamlessly.
We run cloud PBX deployments to enterprise standards with reliable local numbers and deep integration into your team's daily tools.
Yes — number porting without service disruption.
Automatic failover to mobile or backup line.
We use CST-licensed service providers.
Related Solutions
Solutions that integrate with Cloud PBX
We design integrated solutions — clients typically combine multiple systems for maximum value. Discover what pairs well.